Antonette Consalvi

What incredible times we live in! When I started with State Farm, we had one computer in the center of the room where about 100 of us sat in cubicles. If we wanted to know if an application had come into Corporate Headquarters from a Regional Office, we could stand in line and check the computer. Fast forward a few short years and I was working on a billing team and we received State Farm's first network of desk top computers. Now, I'm sure you're thinking...how old is she???? She has to be a hundred! Nope....64 and with State Farm for over 40 years.

I might just be a bit of a change junkie and insurance has certainly fed the addiction. There is always something changing, something new to learn, some external impact that changes the way we do business and State Farm has stayed at the forefront of change. It's been difficult to understand some of the changes. When they decided to go to cloud computing, I couldn't figure out why they were bothering with the cloud when some of the basic things I did every day seemed so outdated. I had to take one of Amazon's free AWS courses designed to explain cloud processing to management. Once I had a better understanding, I stopped complaining and started asking why they weren't implementing faster. At the base of the decision was the ability to serve you better and faster and I am amazed at the tools we have available to serve our policyholders.

Your lives move fast. You need information quickly, easily and accurately. While our mobile app is great and provides a lot of information, sometimes you just want to talk about you! My licensed team members and I will listen to your concerns, answer your questions and provide the information that you need to make informed decision. Sometimes our policyholders call because of something they saw online and they want to talk to a professional....we're here for you and we hear you.